Refund policy

Refunds, Returns, and Exchanges

Refunds and Exchanges:

Unfortunately, we are unable to offer refunds or exchanges for purchased products. Please consider this before making a purchase.

Additional non-returnable items:

* Gift cards

* Downloadable software products

Please refrain from sending these items back to the manufacturer.

Partial Refunds:

In certain situations, only partial refunds will be granted, such as when there are obvious signs of use or if an item is not in its original condition, damaged, or missing parts for reasons not due to our error.

Refund Process:

Once we receive and inspect your returned item, we will send you an email to notify you of its receipt and the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within a specific timeframe.

Late or Missing Refunds:

If you have not received your refund yet, we recommend checking your bank account and contacting your credit card company as it may take some time for the refund to be officially posted. You can also reach out to your bank, as there is often a processing period before the refund is reflected. If you have completed these steps and still have not received your refund, please contact us at hello@abundgrow.com for further assistance.

Sale Items:

Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.

Exchanges:

We only replace items that are defective or damaged. If you need to exchange a product for the same item, please send an email to hello@abundgrow.com.

Shipping Costs for Returns:

You will be responsible for covering the shipping costs for returning the item. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Delivery Time for Exchanged Products:

The time it takes for the exchanged product to reach you may vary depending on your location.